At NERDS NOVA LLC, we are committed to delivering our digital services in a timely, transparent, and professional manner. This Delivery Policy explains how and when our services are delivered.
1. Nature of Services
NERDS NOVA LLC provides digital services only, including but not limited to:
- Search Engine Optimization (SEO)
- Website Design & Development
- Pay-Per-Click (PPC) Advertising
- Social Media Marketing (SMM)
Since these are digital services, no physical products are shipped.
2. Service Delivery Timeline
- Project timelines are discussed and agreed upon before the start of work
- Delivery time depends on the scope, complexity, and requirements of the project
- Estimated timelines are shared via email or proposal and may vary based on client feedback and revisions
Delays caused by missing information, delayed approvals, or third-party platforms are not the responsibility of NERDS NOVA LLC.
3. Mode of Delivery
All deliverables are provided digitally through one or more of the following methods:
- Email communication
- Client dashboard or project management tools
- Cloud storage links (Google Drive, Dropbox, etc.)
- Live deployment on client-owned platforms (website, ad accounts, social media)
4. Revisions & Approvals
- Revisions are provided as per the agreed package or contract
- Clients are required to review and approve deliverables within a reasonable timeframe
- Excessive or out-of-scope revisions may require additional charges
5. Delays & Force Majeure
NERDS NOVA LLC is not responsible for delivery delays caused by:
- Third-party services or platforms
- Technical issues beyond our control
- Natural disasters, internet outages, or unforeseen circumstances
6. Completion & Confirmation
A service is considered delivered once:
- The agreed work has been completed and shared
- Access or credentials have been provided (if applicable)
- The client has been notified via email or official communication channel
7. Cancellation & Refunds
- Service cancellations are subject to our Terms & Conditions
- Payments made for completed or ongoing work are generally non-refundable, unless otherwise agreed in writing
8. Contact Information
For any questions related to service delivery, please contact us:
📧 Email: support@nerdsnova.com
🌐 Website: https://nerdsnova.com